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Table of Contents

 

1 Presidents’ letter  

2 Conference Agenda 

3 Conference Abstracts 

Conference Information

Attention Members (Please note:  You can’t register without being current with dues)

Annual Dues Invoice

Travel Directions 

Conference Sponsors

9  Conference Registration Form

10  Conference Registration Invoice

11  Future Conferences

12 Hosting Information

13  Pay for Registration using LinkPoint Secure Payment Gateway (after you have completed the registration form)

Questions for INSIGHT100inc Exchange . . .
You don’t have to be present to have your question asked and answered. 
Everyone should feel free to submit something whether they are going to
the conference or not.
Please submit your questions by clicking here.

Conference Agenda   

We would like to thank AT&T for Sponsoring the Conference Bags!!

Sunday, May 20, 2007

11:30 a.m. – 7:30 p.m. Conference Registration (Symphony Foyer)
1:00 p.m. – 5:00 p.m. Nortel Tours (Symphony Foyer) Pre-registration required
1:00 p.m. – 5:00 p.m. Vendor Presentations (Harmony Ballroom)
5:30 p.m. – 6:15 p.m. Newcomers Orientation (Symphony 6)
6:30 p.m. – 9:00 p.m. Reception – Sponsor: __________ (Lyric Patio)
   
Monday, May 21, 2007
7:00 a.m. – 5:00 p.m.  Conference Registration (Symphony Foyer)
7:00 a.m. – 8:00 a.m. Breakfast (Maestro’s) 
8:00 a.m. – 9:00 a.m. INSIGHT General Session w/Jay Riekenberg (Symphony 1-4)
9:00 a.m. – 10:00 a.m. Nortel General Session w/Nortel Executives (Symphony 1-4)
10:00 a.m. – 10:15 a.m. Break – Sponsor: Verizon (Symphony Foyer)

10:15 a.m. – 12:00 p.m.  

INSIGHT Exchange w/Jay Riekenberg & Nortel Executives (Symphony 1-4)
12:00 p.m. – 1:00 p.m. Lunch – Sponsor: ______________ (Maestro’s)
1:00 p.m. – 3:00 p.m. Innovative Communications Alliance (Symphony 1-4)
3:00 p.m. – 3:30 p.m. Break – Sponsor: ________________ (Symphony Foyer)
3:30 p.m. – 5:00 p.m. Product Update (Symphony 1-4)
5:30 p.m. - 8:30 p.m. Reception - Sponsor:  Nortel ICA (Harmony Ballroom)
   
Tuesday, May 22, 2007
7:00 a.m. – 5:00 p.m.  Conference Registration (Symphony Foyer)
7:00 a.m. – 8:00 a.m. Breakfast (Maestro’s)
8:00 a.m. – 10:00 a.m. Tips & Tricks CS2100/CS5100 (Symphony 1-4)
8:00 a.m. – 10:00 a.m. Service Oriented Architecture (Harmony Ballroom)
10:00 a.m. – 10:30 a.m. Break – Sponsor: ___________ (Symphony Foyer)
10:30 a.m. – 12:00 p.m. Baseline Troubleshooting (Symphony 1-4)
10:30 a.m. – 12:00 p.m. Partner Product Update/Security (Harmony Ballroom)
12:00 p.m. – 1:00 p.m. Lunch – Sponsor: _____________ (Maestro’s)
1:00 p.m. – 2:00 p.m. FCC/LB3 “Legal Requirements” (Symphony 1-4)
2:00 p.m. – 3:00 p.m. Training (Symphony 1-4)
3:00 p.m. – 3:15 p.m. Break – Sponsor: ___________ (Symphony Foyer)

3:15 p.m. – 4:45 p.m.

Messaging (Symphony 1-4)

4:45 p.m. – 5:45 p.m.

INSIGHT 100 Business Meeting w/INSIGHT members &
Associate Members (Symphony 1-4)
6:30 p.m. – 10:30 p.m. Nortel Event (TBA)
   
Wednesday, May 23, 2007
7:00 a.m. – 1:00 p.m. Conference Registration (Symphony Foyer)
7:00 a.m. – 8:00 a.m. Breakfast (Maestro’s)
8:00 a.m. – 9:00 a.m. Committee Focus Group (Symphony 1-4)
9:00 a.m. – 10:00 a.m. Roadmap Configuration (Symphony 1-4)
10:00 a.m. – 10:30 a.m. Break – Sponsor: ______________ (Symphony Foyer)
10:30 a.m. – 11:30 p.m. Remote Access To CS Lan (Symphony 1-4)

11:30 a.m. – 12:00 p.m.

INSIGHT Exchange Follow-up & Conference Closing (Symphony 1-4)
12:00 p.m. – 1:00 p.m. Box Lunches – Sponsor: ___________ (Symphony Foyer)

 KNOWLEDGE EXCHANGE – Post Conference

1:00 p.m. – 4:00 p.m.  Innovative Communications Alliance
  –Under the Hood - (Symphony 1-4)

  

ABSTRACTS 

INSIGHT 100 inc  Spring 2007 Conference

Innovative Communications Alliance

Nortel and Microsoft have formed the Innovative Communications Alliance

(ICA), which will deliver innovative Unified Communications Solutions and services to accelerate the transformation of voice, video and data communications into a single Unified Communications platform.  Join Nortel and Microsoft for their perspective on ICA.

Nortel Product Update

This session will deliver a current and future perspective of the portfolio, addressing software release availability and lifecycle strategy.

This session will deliver a current and future perspective of the portfolio, addressing software release availability and lifecycle strategy for both the SL100 and the CS2100. We will provide more detailed information about SE10 and content being delivered. There will also be more information on the Unified Communications platform capabilities of the CS2100 of the future. 

Service-Oriented Architecture (SOA) is a business-driven concept that principally aims to enable rapid and cost-effective creation/combination and deployment of new applications, through significant reuse of existing components and services, with high scalability and loose coupling between the components.  This workshop will first provide a brief overview of SOA concepts and Web Services along with some examples, followed by a review of key considerations that could determine the speed and extent to which SOA is adopted within an Enterprise.

"Communication enablement" of existing and new business applications and processes through SOA is expected to have significant impacts on improving efficiencies and competitiveness for the business.  As a leading supplier of communications networks, Nortel is offering solutions and services to maximize these impacts, leveraging both web-service enablements of existing products, as well as introducing a new generation of products and solutions, which are further optimized to meet the needs of the SOA-based environments.  This workshop will cover Nortel's SOA strategy and roadmap for its customers and will elaborate on some of its key components.

Tips & Tricks CS2100

This session will be an overview of the Daily/Monthly maintenance activities and utilities for the CS2100. Included will be the setup and activation of NPM (Network Patch Manager) & PRSM (Post Release Software Manager) for Auto Patching, Log Systems and IEMS Alarm Monitoring.

MCS5100 Rel. 3.5

Unified communications is to provide real-time converged communications.  Real-time converged communications focus is on enhancing human to human communications.  Users have a variety of communications tools available to them and need to be able to choose the right tool for the right task.

The MCS 5100 is a key component of Nortel’s solution for delivering real-time converged communications.  The MCS 5100 offers the most complete set of integrated communications tools, with presence being at the core. 

MCS5100 Tip and Tricks session will feature a high-level presentation on the installation and commission, upgrades of the system from one release to another, troubleshooting tools, capturing of the logs for each servers and clients, and a look forward to the new features for release 4.0.  

Baseline Troubleshooting

This leader-lead session will build on the previous Ethereal Sniffer training from 2005. We will demonstrate how to use Ethereal to troubleshoot various issues within the CS2100, including the insertion of voice problems with and without QoS. 

Prerequisite:  This session will have limited space, so attendees must pre-register and have the latest version of Ethereal PC for Windows downloaded and installed on their PC prior to attending.  Ethereal software can be obtained at http://www.ethereal.com

Partner Product Update (Security)

Security is key to any Enterprise.  Accounting not only for protecting your business to maintain operations, but also to protect information exchanges internal to your enterprise to comply with state or federal regulations.  Nortel has been working to implement security standards.  Nortel has also been working with best in breed companies to address additional areas.  This session will present some of the architecture in place within Nortel solutions to s! upport security needs.  This session will also present a key partner (Sipera) who delivers capabilities to provide additional layers of security especially when planning your networks implementation of a Unified Communications environment. 

Telecommunications Industry Update

Presenter: Levine, Blaszak, Block & Boothby, LLP

This workshop will be given by James Blaszak and/or Colleen Boothby of Levine, Blaszak, Block & Boothby, LLP.  Jim and/or Colleen will present an update concerning the laws and/or regulations that govern our industry and give a brief update on “hot topics” involving telecommunications that have happened since our INSIGHT100 meeting in Indianapolis, Indiana.

CALEA/E911 Update  This section will be an update relating to CALEA and E911 compliance and address some of the compliance risks for private networks.

Telecomm Industry Update This section will be an ad hoc discussion/update of pertinent topics such as Universal Service Fund, regulation of VoIP providers, Net Neutrality, AT&T/Bell South merger and other key items. 

MSL-100 & CS2100 Training

Training your team is of vital importance to your operation.  Whether you are scheduling individual courses for a newcomer to your staff or planning a full curriculum for your entire department, training information should be complete, clear and easy to access.  

David Kurtz will review Nortel Knowledge Service’s current programs to benefit members and provide a glimpse of the new courses and convenience features that are on the horizon.

Training Made Simpler

>        Full year scheduling visibility on your most requested courses

>        Easier to use curriculum paths

>        Enterprise focused Program Manager & Delivery/Development team

   * New courses under development

>        Expanding Nortel Education Partner roles

>        Prepaid training banks

>        Convenient Delivery Medium options

>        Dedicated training Account Manager

Where to Go for More Information

>        For detailed Training information: nortel.com/training

>        Customer Service Center

          Curriculum paths

          Course descriptions

          Schedules

          Online registration

          Customer Service Center 

INSIGHT 100 inc Spring 2007 – Messaging Update

At the fall 2006 Insight 100 conference, Nortel provided an overview of its two solutions to the problem posed by the impending end of life of many current and widely deployed voicemail platforms. Those solutions were identified as Nortel Unified Messaging 2000 and Nortel CallPilot. This session will update the Insight 100 membership on the current status and plans for each of these products. 

For each product, the current feature set will be reviewed at a high level and a look forward will be presented to new features under consideration for the next release. For UM2000, information will be presented concerning business case considerations when pondering a possible move to a new centralized architecture from a current nodal architecture. For both products a profile of the typical customer will be presented. Finally, a market update will be provided for each product, highlighting current market share, recent wins and any significant success stories that may be sharable at the time of the conference.

Product Review, UM2000

- UM2000 Release 3.0 feature set

- UM2000 future features, pre POI for Release 4.0

Profile of typical UM2000 customer

Business Case considerations when moving to centralized voicemail

Market update, UM2000 (number of wins, number of trials, any publishable success stories at the time of Insight 100)

Product Review, CallPilot

- CP Release 5.0 feature set

- CP future features, pre POI for Release 6.0

Profile of typical UM2000 customer

Flex topic: current CallPilot issue of significant interest to Insight 100 membership

        Topic to be determined by CallPilot presenter and Insight 100

Market update, CallPilot (latest Gartner, other reports of market share, etc.)

Roadmap Configuration

This is a building block to a similar session held at the Fall 2006 conference that focused on a Healthcare customer.  This session will look at an Education customer. 

Although each site's requirements will be different, this session's goal aims to provide a roadmap that will help you to configure your systems and to help you to plan the transition steps.  We will use Auburn University to create a roadmap for them and then overview how this roadmap applies to various problems that are common across many sites.

Remote Access to CS LAN

Remote access to the various elements of the CS2100 is critical to ensure optimum system support from Nortel as well as remote connection capabilities for the Site Technicians.  This session will present some general models for integrating the Contivity VPN Router into a Customer data network and the remote access requirements for both Technician access and Electronic Patch/Load delivery.

Post Conference Session

Innovative Communications Alliance - Under the Hood

Nortel and Microsoft formed the Innovative Communications Alliance (http://www.innovativecommunicationsalliance.com/) to accelerate transformation of business communications.  Learn how this partnership will change the way you communicate.

 

INSIGHT 100 inc Conference Information
 

Conference Hosts:  Orange County

Conference Hotel: 

 Renaissance Dallas-Richardson Hotel

Click on picture to go to the Renaissance Dallas-Richardson Hotel

 

900 East Lookout Drive
Richardson, Texas 75082

  (972) 367-2000  Hotel Direct line
  (972) 367-1600 Hotel Fax

 

***Registration Fee***
Individual Conference Registration Fee:  $695.00

Register by April 27th, the Conference Registration Fee is ONLY $645.00!

**Attention:  Group Discount**
If 2 or more attendees from your site register by April 27th, your
discounted Conference Registration drops to $600.00 per person!

This rate will increase to $645.00 per person starting April 28th.

*Companion Fee*
~Companions - $100.00 (includes breakfast and evening events only)~

Cancellation Policy
:  A refund will be given only if a registrant cancels prior to
April 28th, 2007.   No refunds are given after that date.  If you have any questions,
please contact Cheryl Hixon at (405) 954-0112.

 

Essay Contest Question
for
Member and Associate Member conference attendees:

"How is/could/will your organization preparing for the wave of convergence?"

We look forward to your participation!  It must be received by the Host Committee at the Registration/Information Desk no later than Tuesday, May 22 at 5:00 pm.  The winner will be announced on Wednesday morning, at the closing session of the conference. 

Be inspired . . . The winner will receive $1000.00 from INSIGHT 100inc  for associated travel/training expenses and one week of formal Nortel training!

The Member Appreciation Committee looks forward to marking
another memorable conference!


 

Conference Contacts:

Max Ralsten   David Wirth Fred Harris Cheryl Hixon
(714) 567-7380 (609) 258-6626 (972) 684-2321 (405) 954-0112 

**Attention Members**

Sustaining the INSIGHT 100inc  organization as well as planning and organizing the INSIGHT 100inc conference requires the full support of the membership. In order to survive as an organization, it is vital that member organizations be current with Annual Membership Dues.  If your organization is not current with the annual dues, please remit your payment promptly.
The INSIGHT 100inc  policy is to put a ‘hold’ on any individual conference registration if the Annual Membership Dues are outstanding.  Please be aware the Conference Committee will verify your site’s membership status.  You will not be able to register for the Fall Conference of 2006 until your organization is current.
IF YOU NEED TO PAY ANNUAL MEMBERSHIP DUES:
  A check or credit card payment must be received for your organization’s Annual Membership Dues before your conference registration can be processed.  Please arrange with the appropriate personnel in your organization to submit the Annual Membership Dues to INSIGHT 100inc.
  The Annual Membership Dues are $575.00 for each organization.  Please make all checks payable to INSIGHT 100inc.
   If you need an invoice to submit payment, please click on the following link
   
Annual Membership Dues Invoice Form
  To process your Annual Membership Dues payment over the phone, please contact David Wirth at (609) 258-6626. 
  Please Note:  This only applies to Annual Membership Dues.   Please follow the instructions applicable for conference registration fees, which are addressed separately.
   
TO UPDATE YOUR MEMBERSHIP DIRECTORY LISTING:
  Please check your Membership listing <click here> to be sure we have your current contact information.  It is a list used by the entire membership and a current address guarantees contact success.
  Please contact the Membership Director  Ken Alston for updates to the Membership Directory!
  We appreciate your cooperation, value your support and look forward to seeing you at the 2006 Fall Conference!

 

*Pre Conference – Sponsor Presentations

1:00 p.m. – 5:00 p.m. Sunday Afternoon!  (Harmony Ballroom)

_______________________________________________________________________

*Pre Conference -Nortel Technical Tours

1:00 p.m. – 4:00 p.m. Sunday Afternoon! (Symphony Foyer)
Three separate tours:  SSL, SRG 50 and SIP Trunking H.323

Participation is limited on each tour:

  SSL -- allowance of 20 people per session
  SRG 50 -- allowance of 15 people per session
  SIP Trunking H.323 -- allowance of 25 people per session

Due to the Spring Wildflower Festival, escorts will be
required and prior authorization is needed for each attendee.
Please try to sign up early!

ADVANCE SIGN UP REQUIRED*
(Note:  signup when you register)

_______________________________________________________________________

*Post Conference - Knowledge Exchange!

1:00 p.m. – 4:00 p.m.  Wednesday Afternoon! (Symphony 1-4)

Check the Abstracts for more details.

ADVANCE SIGN UP REQUIRED*
(Note:  signup when you register)

Remember to make your travel plans accordingly.  The hotel will extend the conference
rate for Wednesday night for those making the reservation specifically noting the
INSIGHT 100 inc conference.

Upcoming Conferences............. 

Fall 2007
Hosted by: INSIGHT 100

Location: Hilton City Center, Charlotte, North Carolina
Dates: October 28 - 31, 2007

Hosting Opportunity is Available! (Information below)

There are a number of ways to represent your organization at INSIGHT 100 inc.

Hosting is a Showcase Opportunity!

You can volunteer to host in your region for the Fall Conference or host the Spring Conference in Richardson at the Renaissance Dallas-Richardson Hotel.  The investment of time heralds great dividends for your organization with team bonding, and learning opportunities that heighten professional expertise.  You also get prime time to show the membership what makes your site special and the relationship with Nortel takes on a more personal note.  It all lends itself to contributing to the success and future of INSIGHT 100 inc.

HOSTING an INSIGHT 100 inc Conference . . ..click here for more details.

Suggestion:  If you are considering the Hosting possibilities why not get on the Conference Committee?  This gives you the chance to see conference development from brainstorming to reality and allows a very concrete indication of what’s involved and what’s gained before you make a commitment.   Co-Sponsoring is quite viable – whether by region or vertical market, it has been very successful in the past.  We would welcome a collaborative Host arrangement whether in Richardson for the Spring or your region in the Fall.   

We have a number of past hosts that will be happy to share their experience. If you are interested in hosting or considering the possibilities of volunteering for the Conference Committee, please contact Cheryl Hixon (405) 954-0112.

Opportunities for Hosting an INSIGHT 100 inc Conference

The strength of INSIGHT 100 inc is the active members who participate in the monthly conference calls, focus groups, mailing lists, bi-annual conferences and as Board Members, Committee Chairs and Conference Hosts. 

The Spring Conference is traditionally held in Richardson, TX in close proximity to Nortel.  This has allowed many members of the Nortel team to attend the conference. The Fall Conference is traditionally held in the region where the host organization is located.  The actual conference dates in October are determined to avoid the Fall ACUTA conference, accommodate the Host and hotel availability. The Conference Director will furnish the Host Committee with hotel requirements (RFP).  Because the host is familiar with the area, the Host investigates and recommends 1 – 3 hotels to be considered as conference hotels.   The Conference Director, the Treasurer, a Nortel representative and the Host Committee will make a site visit to select the conference hotel. 

Hosting a conference provides a unique opportunity for the Host to showcase their organization, increase their networking opportunities among the membership, enhance their relationship with Nortel and reduce their costs to attend a conference.  In the opening ceremonies on Monday morning, the Host introduces their organization to the attendees and showcases the conference theme in a short skit. The Host has contact with every conference attendee at least once ~ processing registration forms, at the registration desk, and throughout the conference.  The Conference Host works closely with the Board of Directors and Nortel to select the Conference content.  The conference registration fee is waived for all Host members attending their sponsored conference.

INSIGHT 100 inc  is responsible for ALL costs associated with the Conference and any meetings pertaining to the conference.   For Board meetings, the Conference Director arranges any necessary hotel accommodations and meals; the Treasurer reimburses any travel expenses.   The Conference Director is responsible for all arrangements at the Conference Hotel for the conference.

The Host is typically responsible for any travel and accommodation costs associated with the actual conference as well as providing 2 staff for the registration desk, the host ‘apparel’ and the host gift.  INSIGHT 100 inc will work with the host to remove any barriers that would prevent the organization from hosting.  This could include (but is not limited to) subsidizing accommodation costs, providing staff for the registration desk or additional funds for uniforms.  Please discuss your particular needs with the Conference Director.

Please contact the Conference Director if you have any questions or concerns.

2007 INSIGHT 100 inc Conference Director:

Cheryl Hixon

IT Infrastructure Branch

Federal Aviation Administration

6500 S. MacArthur Blvd.        

AMI-320 MPB B5E

Oklahoma City, OK 73169

Voice:   (405) 954-0112

Fax:      (405) 954-3335